Accounts Receivable Accountant

Dubai, United Arab Emirates

Full time

On-site

Job description

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Role Overview

Frank Porter is looking for an Accounts Receivable Accountant to join our Finance team in Dubai. You will monitor reservation payments, reconcile booking platform settlements, track outstanding receivables, and support accurate revenue and property owner reporting across our holiday homes operations.

Key Responsibilities

Accounts Receivable and Collections

Monitor daily reservations and payment status, maintaining accurate trackers for unpaid bookings, security deposit collections, and client payments.
Prepare daily guest payout and payment reconciliation files and circulate reports.
Flag outstanding payments and escalate unresolved overdue balances.
Issue invoices, receipts, credit notes, and statements of account when required.
Investigate discrepancies in customer accounts and payment allocations.

Booking Platform and Payment Reconciliations

Reconcile payouts from direct bookings, Airbnb, Booking.com, Avantio, and other booking platforms.
Reconcile bank accounts, payment gateways, cash receipts, and booking platform settlements.
Investigate settlement differences, transaction fees, duplicate payments, and unidentified receipts.
Monitor refunds, chargebacks, and failed or reversed transactions.
Maintain complete reconciliation records and supporting documentation.

Property Owner and Revenue Reporting

Reconcile property level net rental income, management fees, and commissions against guest payment reconciliation reports.
Ensure accurate recording of amounts payable to property owners and receivable by the company.
Coordinate with relevant teams to resolve owner transaction discrepancies.
Support the preparation of monthly owner financial statements.

Month End, Compliance and Controls

Prepare accounts receivable aging reports and collection summaries.
Support month-end closing, revenue reconciliations, and advance-payment and deferred revenue schedules, where applicable.
Ensure invoices and credit notes meet applicable UAE VAT requirements.
Provide supporting records for tax compliance, relevant holiday home reporting obligations, and internal and external audits.
Follow approval procedures for refunds, credit notes, and financial adjustments.
Protect confidential financial information and company system access.

Operational Support

Coordinate with Reservations to verify payment status before check in, where required by company policy.
Update cash inflow information in bank statement records.
Create claim invoices and submit them to Airbnb.
Respond to finance-related emails and coordinate follow-up.
Identify improvements to payment collection and reconciliation processes.

Requirements

Bachelor’s degree in Accounting, Finance, or a related field.
Approximately 2–4 years of relevant accounting experience.
Practical knowledge of accounts receivable, payment collection, revenue reconciliation, and bank reconciliation.
Understanding of UAE VAT and basic tax compliance requirements.
Proficiency in Microsoft Excel and accounting software; Xero experience is preferred.
Strong numerical accuracy, analytical skills, and attention to detail.
Ability to investigate payment discrepancies and manage multiple transactions and deadlines.
Good written and spoken English, with professional communication and follow-up skills.
High standards of integrity, confidentiality, and accountability.
Experience in holiday homes, hospitality, hotels, serviced apartments, or property management is preferred. Experience reconciling OTA settlements, payment gateways, and online booking transactions will be an advantage.

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